Contact us

By Telephone:

441-294-6050 or
800-368-9428
9:00am - 5:00pm EST

By Courier:

Sun Life Financial
Victoria Hall – 2nd Floor
11 Victoria Street
Hamilton HM 11
Bermuda

By Mail:

Sun Life Financial
P.O. Box HM 3070
Hamilton HM NX
Bermuda

Our Customer Service queue prompts

Prompt

Language

New Prompt Option

Details

Automated Account Information (New) English 5 To access automated account value details
To complete a fund transfer request English 4 To complete a telephone fund transfer / exchange request
Customer Service Representative English 3 To speak to a CSR in English
Customer Service Representative Spanish 1 To speak to a CSR in Spanish
Customer Service Representative Portuguese 2 To speak to a CSR in Portuguese

 

 

 

 

 

 

 

 

For Bermuda residents

Sun Life Assurance Company of Canada, Bermuda Financial Centre, discontinued the sale of products tailored to Bermuda residents. Inquiries regarding these products only should be directed to the Bermuda Financial Centre at:

By Telephone:

441-295-5566

By Fax:

441-292-8604

By Mail:

BF&M Insurance
Wessex House
45 Reid Street
P.O. Box HM 717
Hamilton, HM CX
Bermuda
 


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