Contact us

By Telephone:

441-294-6050 or
9:00am - 5:00pm EST

By Courier:

Sun Life Financial
Victoria Hall – 2nd Floor
11 Victoria Street
Hamilton HM 11

By Mail:

Sun Life Financial
P.O. Box HM 3070
Hamilton HM NX

Our Customer Service queue prompts



New Prompt Option


Automated Account Information (New) English 5 To access automated account value details
To complete a fund transfer request English 4 To complete a telephone fund transfer / exchange request
Customer Service Representative English 3 To speak to a CSR in English
Customer Service Representative Spanish 1 To speak to a CSR in Spanish
Customer Service Representative Portuguese 2 To speak to a CSR in Portuguese









For Bermuda residents

Sun Life Assurance Company of Canada, Bermuda Financial Centre, discontinued the sale of products tailored to Bermuda residents. Inquiries regarding these products only should be directed to the Bermuda Financial Centre at:

By Telephone:


By Fax:


By Mail:

BF&M Insurance
Wessex House
45 Reid Street
P.O. Box HM 717
Hamilton, HM CX

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